If you are inquiring about Shipping or Transporting to our Warehouse for an Alternative Pickup, please ALWAYS email shipping@neoauctions.com. 

Phone calls and text messages about this will likely receive a delayed response.

We are trying to keep these requests in one area, to increase our efficiency in responding to everyone in an appropriate amount of time. 

We receive every communication that is sent to us.

We will process all requests within 5-7 days.  More immediate requests will be responded to sooner. 

 Thank you for your cooperation.